Cloud PBX Extensions Metered for Call Center

Cloud Solutions | Business Phone System

You can have two types of users in your PBX:

• Supervisor: with access to the web portal for real-time monitoring of their agents, queue settings, online reports, and ghost option to talk to their agent without the end customer listening.

• Agent: Softphone for computer, voice mail, transfer, conferences, and online reports of all calls.

For external communication, you can configure VoIP accounts that allow you to enjoy an exclusive rate according to the destination of your calls

Monthly payment by extension. This service is provided with a minimum of 5 users.

Features:

• Unlimited calls between extensions.
• Web Portal (UCP) by extension.
• Softphone for computer.
• Call queues
• Voicemail.
• Basic Reports of calls.
• Conference calls.
• U.V.R per solution.
• Web Portal (Dashboard) for supervisor.
• Silent-Whispering configuration for supervisor.